Reference

Legal Terms For Your pompa77 Account

pompa77 sets out its Legal terms so you can understand account access, wallet records and the conditions attached to using our Indonesia-facing lobby.

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pompa77 Legal Terms For Your pompa77 Account
POLICY HELP

Three Ways To Ask About Legal

A clear contact route matters when a Legal question affects your account or wallet record.

Account access Use the account help path when you need to ask about Legal access, phone…
Wallet records For a Legal question about a wallet entry, send the payment receipt reference and…
Policy changes If you believe an account detail or policy record needs correction, contact us through…
DATA PRACTICES

How We Handle Legal Requests

Legal handling is connected to the way your account operates, not kept as a separate promise. We use account details to establish access, link payment references and respond to policy requests.

Account data

We use the details you provide during account creation and phone verification to identify your profile and respond to Legal requests. Keep those details current. If a name, phone number or contact detail is wrong, ask us to check the record through the account support path.

Payment matching

A DANA, OVO, GoPay or QRIS receipt can contain a reference that helps us match a wallet event with your account. Bank transfer and virtual account records follow the same matching purpose. We do not need your wallet PIN or login password to investigate a receipt.

Cookies

Cookies may keep your session and selected policy preferences available when you move between the account page and lobby on a phone or desktop browser. Removing them can sign you out or require a fresh policy acknowledgement, but it does not erase account records by itself.

Account protection

Phone verification is part of the access path before account use. Use a private device, avoid sharing login details and contact us if a profile change was not made by you. We can explain the next account-security step without requesting your private wallet credentials.

Record retention

We retain account and payment references for as long as needed to operate the account, resolve a transaction question and meet applicable Legal duties. A closure request does not necessarily remove every record immediately, because some records may need to remain available for these purposes.

Change requests

To request access to, correction of or clarification about a record, use the support route connected with your account and describe the request precisely. We may ask for account verification before acting. Access depends on local law, so the response can vary by location and request type.

Common Questions About Legal Access

These Legal answers address the account questions most often raised before access begins. We explain what you need to provide, how payment references fit into a request and where to go when a policy point is unclear. Read the relevant answer before opening an account, and contact us when your situation needs a direct account check.

Legal covers the terms for creating, using and closing your account, along with data handling, payment records, cookies, access checks and policy requests. Read the notice before account creation. If a point remains unclear, use the account support route and describe the exact paragraph or account step.

Access depends on local law. You must decide whether using the service is permitted in your location and provide accurate account details if you proceed. Our Legal notice does not replace local advice. If eligibility is unclear, contact support before creating or funding an account.

Phone verification helps connect an account request to the person controlling the registered contact detail. It can also help us handle a correction, closure or account-security query safely. Keep the contact detail current, and never send us your login password or wallet PIN.

DANA and QRIS records may include a receipt reference that lets us compare a wallet event with the correct account entry. We use that detail to investigate a payment question or clarify a policy request. Send the reference only through the account support path, not a public message.

Yes. Use the support route connected with your account and identify the detail you want checked, such as a phone number or contact record. We may verify account control before changing anything. Access to a particular correction depends on local law and the nature of the record.

Closing an account stops ordinary account use, but it may not erase every record immediately. Account and payment references can remain where needed for transaction questions, account protection or applicable Legal duties. Ask support which record type you want clarified and we will explain the relevant process.

Start with the support path linked to your account and state that your question concerns Legal. Include your registered contact detail and the policy subject, such as cookies, data correction, QRIS receipt matching or account closure. Do not include a password, wallet PIN or unnecessary private payment data.