Reference

Privacy Policy For Your pompa77 Account

pompa77 Privacy Policy explains what we collect when you open an account, sign in from a phone, or use DANA and QRIS for account transactions.

Account detailsDevice activityWallet recordsSupport requests
pompa77 Privacy Policy For Your pompa77 Account
HELP WITH PRIVACY

Support Paths For Policy Requests

A privacy question should not leave you guessing which account step to take.

Account privacy request Ask us to explain the account details connected with your pompa77 profile.
Wallet record check For DANA, OVO, GoPay, QRIS, bank transfer, or virtual account references, send the receipt…
Device access question If a phone or browser appears on your sign-in history unexpectedly, contact support through…
SIX DATA PROMISES

What We Do With Your Account Data

Privacy work affects ordinary account moments: opening access, checking a QRIS receipt, returning to the lobby from a mobile browser, and asking why a wallet status has not changed.

Purpose-led collection

We collect details needed for account creation, phone verification, sign-in checks, wallet status, and support replies. If a field is not needed for that account step, we do not make it part of the request.

Device and browser records

When you return from a phone or desktop browser, device and sign-in details can help us identify an account session. These records support access checks rather than replacing your account credentials.

Cookies with a purpose

Cookies may keep a session active, remember a selected account path, or help us see whether a page loads correctly. Your browser controls can remove or restrict cookies, though some account steps may then need repeating.

Account security steps

Phone verification and account credentials help separate your account from another sign-in. Never send a password in a support message; use the account help path when access or device activity looks unfamiliar.

Limited retention

We keep account, payment-reference, device, and support records only for the period needed for the stated account purpose, dispute handling, security checks, or a legal requirement that applies where local law permits.

Requests and corrections

You can ask what account details we hold, request a correction, or ask about deletion where applicable. Send the request through support with your account identifier so we can verify the requester first.

Privacy Policy Answers For Indonesia

These Privacy Policy answers cover the searches we hear most often before an account is opened or a wallet is connected. We explain the account details involved, how to contact us, what device records mean, and how local access rules affect your request. If your situation is not listed, use the support path tied to your account.

It covers details you submit for an account, phone verification, sign-in activity, device access, support conversations, and payment references from DANA, OVO, GoPay, QRIS, bank transfer, or virtual account use. It also explains cookies, retention, security steps, and requests about your records.

Phone verification helps us connect an account request with the person completing that step and helps support locate the right record later. We use the verification status for account access and security checks, not as a reason to request unrelated personal details.

Yes. The Privacy Policy covers payment references and status details linked to an account, including DANA, OVO, GoPay, QRIS, bank transfer, and virtual account records. If a receipt needs checking, send the relevant reference through the account support route.

You can contact support to request a correction to account details that are inaccurate or incomplete. Include your account identifier and explain the requested change. We verify the requester before changing a record, and the available action depends on local law.

We may use phone or browser details connected with sign-in activity to identify a session, investigate unfamiliar access, and keep an account step working. These records are handled for security and service operation, with retention limited to the stated purpose or applicable legal need.

We retain account, device, wallet-reference, and support records for as long as needed for the purpose described in the Privacy Policy, account security, dispute handling, or a legal requirement. We do not promise one fixed period because the applicable need can differ.

Use the support route shown in your account area and include the phone or account identifier connected to your request. You can ask about stored details, cookies, device activity, correction, or deletion where applicable. Account access remains where local law permits.